Versand

This Shipping Policy applies to orders placed through girlinmindx.shop.

1. Free Standard Shipping

All orders placed through girlinmindx.shop receive free standard shipping.

There is no standard shipping charge for qualifying orders submitted through the store.

Any optional premium shipping service, if offered in the future, will be displayed separately before the customer completes an order.

2. Estimated Delivery Time

Our standard estimated delivery time is:

15–20 days

The estimated period generally applies after the order has been successfully accepted and can be processed for fulfillment.

Where a specific product or order displays a different delivery period, the delivery information provided for that transaction will apply.

3. German Delivery Requirements

Delivery estimates do not limit mandatory customer rights.

German consumer-sales law provides that if no particular time for delivery has been determined or can be inferred from the circumstances, a trader generally must deliver the goods without undue delay and no later than 30 days after the contract is concluded.

Our standard stated estimate of 15–20 days is intended to fall within that general timeframe.

4. Order Processing

Orders may pass through stages including payment authorization, fraud and security checks, order preparation, packing, carrier handover, transportation, and final delivery.

Customers may receive electronic communications concerning confirmation, dispatch, tracking, delivery, delays, cancellations, or other relevant fulfillment events.

5. Tracking Information

Where tracking is available for the selected shipment, tracking information may be provided after the parcel has been transferred to the carrier.

Tracking data can occasionally require additional time to update after dispatch.

A temporary lack of tracking movement does not necessarily indicate that a parcel has been lost.

6. Delivery Address

Customers are responsible for providing complete and accurate delivery information.

Customers should carefully verify their:

recipient name, street and house number, apartment or unit information where applicable, postal code, city, country, and other relevant delivery instructions before completing checkout.

If a customer discovers an error after ordering, the customer should contact:

info@girlinmindx.shop

We will attempt to assist where operationally possible, but an address may no longer be changeable after a parcel has entered fulfillment or been transferred to the carrier.

7. Delivery Delays

Although our normal estimated delivery period is 15–20 days, occasional delays can arise because of circumstances such as:

carrier congestion, adverse weather, public holidays, customs procedures where applicable, transportation disruptions, unusually high order volumes, incorrect or incomplete delivery information, security inspections, natural disasters, or other circumstances outside our reasonable control.

Where we become aware of a material delay affecting an order, we may provide updated delivery information where reasonably possible.

Nothing in this section removes any right a consumer has under applicable German law to set an additional reasonable delivery period, terminate a contract in circumstances permitted by law, or exercise another statutory remedy.

8. Lost Shipments

If tracking information indicates an unusual delay or a parcel appears to have been lost, customers should contact:

info@girlinmindx.shop

We may investigate with the applicable carrier.

Where the customer has not independently chosen a carrier that was not offered by us, statutory consumer risk-transfer rules remain applicable. German law generally keeps transit risk with the trader in consumer sales until the relevant statutory risk-transfer conditions are satisfied.

9. Damaged Parcels

Customers who receive visibly damaged packaging should inspect the goods as soon as reasonably possible.

If the product itself is damaged, customers should contact us with their order details and information concerning the damage.

A failure to report damage immediately does not eliminate mandatory statutory rights where applicable law provides otherwise.

10. Incorrect Products

If a customer receives a product different from the product ordered, the customer should contact us at:

info@girlinmindx.shop

Where the incorrect delivery is attributable to girlinmindx.shop, we will provide an appropriate remedy in accordance with applicable law and our Return and Refund Policy.

11. Multiple Parcels

An order containing more than one product may occasionally be delivered in more than one parcel.

Where products are shipped separately, parcels may arrive on different dates within or around the estimated delivery period.

For statutory withdrawal purposes, German law contains specific rules governing orders delivered in multiple shipments, including commencement of the withdrawal period upon receipt of the last relevant item in applicable circumstances.

12. Failed Delivery

Where delivery cannot be completed because no authorized recipient is available, the carrier may attempt redelivery, leave instructions, route the parcel to a pickup location, or return it according to the carrier's procedures.

Customers should follow available carrier instructions.

If a parcel is returned to us because the customer supplied materially incorrect delivery details, we will contact the customer where appropriate to determine the next steps.

13. Taxes, Duties, and Import Procedures

Taxes and import requirements, where applicable, are handled according to applicable law and the circumstances of the order.

Free standard shipping refers to the shipping charge itself and does not override taxes or other statutory charges that may lawfully apply.

Any amount that girlinmindx.shop is legally required to disclose before purchase will be handled in accordance with applicable consumer-information obligations.

14. Cancellation and Withdrawal

Customers may contact us regarding cancellation before dispatch.

In addition, qualifying German and EU consumers generally have a statutory 14-day withdrawal period for distance contracts after receipt of goods, subject to legal exceptions.

Detailed rules are available in our Return and Refund Policy.

15. Shipping Policy Changes

We may update this Shipping Policy for future orders to reflect operational, carrier, Shopify, or legal changes.

Changes will not remove contractual or statutory rights acquired in relation to an order already concluded.

16. Contact

For shipping questions, delayed orders, delivery issues, or tracking assistance:

girlinmindx.shop
Email: info@girlinmindx.shop